Service Agreements
Learn More About Our Service Agreements
Three solutions – one shared goal: maximum uptime
SafeGuard
For companies with high-risk profiles where uptime is critical. SafeGuard gives you access to a technically staffed helpdesk, onsite service at no extra cost, annual optimization visits, and prioritized technician support. Want fast response and stable production? Then SafeGuard is the right choice.
- Technically staffed helpdesk
- Onsite service with no extra fees
- Annual optimization and system check
- Listino Service prezzi bloccati
On Demand Plus
With On Demand Plus, we continuously monitor the condition of your printers. The agreement includes an annual optimization visit and fixed discounts on onsite service and original spare parts. A flexible solution where you pay only when needed – and we ensure everything runs optimally.
- Optimization visits
- 20% discount on onsite service
- 15% discount on spare parts
Relax
Want complete peace of mind and no unexpected costs? With the Relax rental agreement, everything is included in one monthly fee – hardware, service, spare parts, installation, and training. No upfront payment. We take full responsibility, so you can focus on your core business – and relax.
- All-in-one solution
- Maximum operational reliability
- No surprises
Do you need assistance?
At Nimax, we do more than simply solve problems when they arise. We take a proactive and reactive approach to support, designed to minimise downtime and maximise productivity. Our team of technical experts is continuously trained and updated to provide fast, effective solutions for every system.